Customer Service
Our high order fill rates and quick delivery allow you to increase revenue by having the right parts on hand for more of your customers. Orders received by 10am are shipped the same day, with a 99.8% fill rate on Tier 1 parts. Same day consistent shipping from one of our national distribution centers means you'll have your product in 1-2 days nationwide.
Optimize your margins and product mix by choosing consumer brands, professional-grade Service Champ brands for extra savings, or a combination. Over the past decade, thousands of quick lube locations have installed millions of Service Champ brand filters with great results.
Use our online historical account data and purchasing controls to improve your inventory management. Combine that with our quick, high fill rate delivery and you'll reduce inventory levels and free up cash in your business.
Our branded premium filter solutions (oil, air, and cabin air) give you the flexibility to provide your best customers with outstanding products at affordable prices with good margins.
With our web catalog of over 50,000 skus and our easy online search and shop service, you can save time and get all your product needs in one place. Filters, parts, lubricants, tools, and many other categories - we have it all. And you can search our enormous database by any of the major part numbering systems.
We provide you with an account rep to help you with ordering, inventory management, order tracking, and much more. Not a faceless call center, but a knowledgeable supportive Service Champ team member who is dedicated to serving you.
You can choose to receive email notification as soon as we ship your order, including tracking details and an itemized inventory list. We even provide box-specific packing lists for easier unpacking. Better information means smoother operations for your business.
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